{"id":2191,"date":"2023-02-23T12:22:22","date_gmt":"2023-02-23T12:22:22","guid":{"rendered":"https:\/\/comexchange.co.zw\/?page_id=2191"},"modified":"2023-03-10T16:38:36","modified_gmt":"2023-03-10T14:38:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/ctrade.co.zw\/?page_id=2191","title":{"rendered":"Frequent Asked Questions"},"content":{"rendered":"

[vc_row el_class=”section-bg-alt”][vc_column offset=”vc_col-md-offset-2 vc_col-md-8″][vc_tta_tabs title_tag=”h6″ section_title_tag=”h6″ style=”modern” color=”green” spacing=”3″ active_section=”1″ el_class=”ot-tabs”][vc_tta_section title=”General FAQs” tab_id=”1520927186706-24e6240e-867e1677587377417″]\n

\n
\n
\n
\n \n What is C-TRADE?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

C-TRADE is an innovation developed to harness and promote participation of retail investors and institutions in financial and capital markets through mobile and internet-based platforms. It automates the interface of the retail and institutional investors giving them direct access to the market with enhanced efficiency and convenience<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How does Mobile and Online Trading differ from conventional trading? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
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Online and mobile trading differ from conventional trading in that these offer the retail (individual and institutions) market segment direct market access and trading of securities unlike the conventional in which one will have to go through a securities dealer to post an order or participate within the market.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n What is mobile and online trading?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Mobile and online trading refers to the use of wireless technologies in securities trading. It allows investors to access trading platforms, from mobile phones and online platforms rather than being confined to traditional trading methods. This technology provides easier access for smartphone users to actively manage their portfolios on the go. The applications are run on an engine called C-TRADE. <\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What charges apply for Mobile and Online Trading?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

The normal statutory fees as governed by SI 100 0F 2016 and the normal mobile and online banking transactional costs.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
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\n \n Are my funds and shares safe in terms of security when transacting using C-TRADE? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Trading using the C-TRADE suite is very secure. The process requires authorization through PINs only known by the account holder thereby ensuring security of shares and funds.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How do I know that I will be paid after selling my securities? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

The transaction process requires prepayment for the deal to settle thereby ensuring that only funded deals will settle in the normal 3-day process. <\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n What is Auto trade?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

This is a function where one can instruct the application to trade on their behalf once the price reaches a certain Low if it\u2019s a buy, or a certain High if it\u2019s a Sell, one can actually travel or go for a holiday knowing that the app will trade for them in their absence.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What does the Unit trust\u2019s function do?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Allows Trading of unit Trusts on C-TRADE.A unit trust is an unincorporated mutual fund structure that allows funds to hold assets and provide profits that go straight to individual unit owners instead of reinvesting them back into the fund.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n
\n \n What are the main benefits associated with C-TRADE? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

C-TRADE offers various benefits to stakeholders, that is;\n\u2022\tPromotes financial inclusion\n\u2022\tMultiple capital market access channels\n\u2022\tAccess to multiple trading markets\n\u2022\tAccess to multiple liquidity channels\n\u2022\tCentralized Order Routing\n\u2022\tCentralized market surveillance & monitoring\n\u2022\tReal time Business Intelligence\n\u2022\tReal Time transacting\n\u2022\tModern Technology\n\u2022\tStrategic flexibility\n\u2022\tSupports mass usage\n\u2022\tEnhanced market efficiencies\n\u2022\tEnhanced price discovery of securities\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n
\n \n Where can I get assistance in case I am faced with a challenge? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Call the C-TRADE helpdesk oh the following toll-free numbers\nEconet subscribers\u201408080277\nNetone subscribers\u201408010077\nLive chat on web portal\nEmail C-TRADE on ctrade@escrowgroup.org\nWhatsapp 0737594405 & 0777122537<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n
\n \n What is the market opening and closing times?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

ZSE \u2013 9:30am-12pm\nFINSEC \u2013 9:30am-4pm<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n What is the difference between ZSE, VFEX and FINSEC?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Financial Securities Exchange (Private) Limited (FINSEC) is licensed by the Securities and Exchange Commission of Zimbabwe as a Securities Exchange (Alternative Trading Platform). FINSEC harnesses and facilitates electronic trading of a wide variety of securities, thereby formalizing marginalized market segments and bringing all alternative trading activities on to a central and organized market place. FINSEC provides a world class electronic platform for the issuance, holding, trading and settlement of financial securities.\nThe Zimbabwe Stock Exchange, or ZSE, is the official stock exchange of Zimbabwe. Zimbabwe Stock Exchange exists to mobilise long term capital and to provide an efficient and reliable securities market.\nThe Victoria Falls Stock Exchange (VFEX), is a subsidiary of the Zimbabwe Stock Exchange (\u201cZSE\u201d) established to kick start the Offshore Financial Services Centre (OFSC) earmarked for the special economic zone in Victoria Falls\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][vc_tta_section title=”Access to Trading” tab_id=”1677587544621-ffe1bea7-bf28″]\n

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\n \n Can I trade as a company?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Yes, through the C-TRADE Corporate which allows corporates to open accounts on C-TRADE and trade the same way as Retail investors<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What is the minimum deposit?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Please note that the minimum deposit is ZWL$500.00<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What is the minimum number of shares one can buy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
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The minimum number of shares depends on the broker you would have chosen and the system notifies you if you are below the limit of the chosen broker<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How do I log in via web portal?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tFollow this link-https:\/\/ctrade.co.zw\/online\/#\/home \n2.\tEnter your email address and click next\n3.\tEnter your password and click next\nYou will be logged in your account.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][vc_tta_section title=”How To” tab_id=”1677587606861-1e283c06-c8a8″]\n

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\n \n How to register for C-TRADE as an individual via the web portal? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Step 1: Follow this link https:\/\/www.ctrade.co.zw\/
\nStep 2: Click on sign up
\n
Step 3: Enter your personal details, accept the terms and conditions then click on next
\nStep 4: Enter your Domiciling details and contact details then click next
\nStep 5: Enter your Banking Details. These banking details need to be in your name they will be used when you want to make a withdrawal
\nStep 6: Enter your occupational details, enter your PEP status, Pick a custodian, Enter your security questions, upload your KYC documents in pdf or picture format and when done click submit. Submit your application and wait for your account to be verified within 24 hours.
\nA politically exposed person (PEP) is an individual who is or has been entrusted with a prominent function. Many PEPs hold positions that can be abused for the purpose of laundering illicit funds or other predicate offences such as corruption or bribery. These include heads of state, government ministers or equivalent politicians, senior government executives, high-ranking judges, high-ranking military officers, central bank governors, or board members or executives of an international organization.
\nA custodian Bank holds financial assets for safekeeping to minimize the risk of theft or loss. These assets may be stored in physical or electronic form. Custodian banks can also manage financial accounts, handle settlements, and deal with compliance.
\nStep 6: Your account will be verified and you will receive a confirmation email from C-TRADE once the account is activated.
\nStep 7: To start trading follow this link https:\/\/www.ctrade.co.zw\/ and click login
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How to register for C-TRADE as a company via the web portal? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

To register you have to
\n1.\tFollow this link https:\/\/ctrade.co.zw\/
\n2.\tSelect Sign up
\n3.\tSelect Company
\n4.\tFill all the details including your;
\n\u2022\tCertificate of Incorporation Number\n\u2022\tBanking details\n\u2022\tProfile picture\n\u2022\tCompany Representative National ID\n\u2022\tCompany Representatives (Initiator and Authorizer)\n\u2022\tCompany address\n5.\tSubmit your application and wait for your account to be verified within 24 hours.
\nREGISTRATION COMPLETE\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to log in via web portal? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tFollow this link-https:\/\/ctrade.co.zw\/online\/#\/home
\n2.\tEnter your email address and click next
\n3.\tEnter your password and click next
\nYou will be logged in your account.\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to register as an Individual via Android? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1. Download the C-TRADE Mobile App on Google Play store or CTRADE Securities on Apple App store
\n2. Open the app
\n3. Click on create an account, fill in all the personal information fields then click next
\n4. Select custodian and also input the banking details, then click next
\n5. Fill in all the fields then enter your email address and preferred login credentials, when done click next.
\n6. Fill in the occupation status information, when done click next
\n7. Enter the security questions. note that these are the questions to be used when resetting password or changing static details when done click next
\n8. Upload the required KYC documents when done click submit
\n9. Your account will be verified and you will receive a confirmation email from C-TRADE once the account is activated.
\n10. To start trading enter your email address and password when done press Login.
\nREGISTRATION COMPLETE \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to register as a company via Android? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

To register, follow the simple steps below
\n1.\tDownload the C-TRADE Mobile App on Google Play store
\n2.\tClick Home
\n3.\tClick the navigation button
\n4.\tSelect Company and fill all the fields
\n5.\tClick submit
\nREGISTRATION COMPLETE \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to register as an Individual via mobile app? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1. Download the C-TRADE Mobile App on Google Play store or CTRADE Securities on Apple App store
\n2. Open the app
\n3. Click on create account, fill all the personal information fields then click next
\n4. Select custodian and also input the banking details, then click next
\n5. Fill in all the fields then enter email address and preferred login credentials, when done click next
\n6. Fill in the occupation status information, when done click next
\n7. Enter the security questions. note that these are the questions to be used when resetting password or changing static details when done click next
\n8. Upload the required KYC documents when done click submit
\n9. Your account will be verified and you will receive a confirmation email from C-TRADE once the account is activated.
\n10. To start trading enter email address and the password when done press Log in
\nREGISTRATION COMPLETE \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to register as a company via mobile app?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

To register, follow the simple steps below
\n1.\tClick Home
\n2.\tClick the navigation button
\n3.\tSelect Company and fill all the fields
\n4.\tClick submit
\nREGISTRATION COMPLETE \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to log in via android app or iOS? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tOpen the C-TRADE Mobile App
\n2.\tEnter your email address
\n3.\tEnter your password
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How to register on the Econet network via USSD? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *727#
\n2.\tComplete options 1-5
\n\u2022\tName details
\n\u2022\tPersonal details
\n\u2022\tAddresses
\n\u2022\tBank details
\n\u2022\tCustodians
\n3.\tFinally select option 6 to complete process
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
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\n \n How to register via Ecocash I-investa?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *150#
\n2.\tSelect Ecocash l-investa
\n3.\tSelect buy or sell shares
\nIt prompts you to register on option
\nIf you were referred by an agent, say YES if not, select NO
\n\u2022\tEnter your USSD pin and re-enter it.
\n\u2022\tProceed creating a C-TRADE account say yes
\nAccount Successfully Created\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to add my banking details on USSD?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *727#
\n2.\tEnter PIN
\n3.\tSelect My Funds
\n4.\tSelect Deposit or Withdraw
\n5.\tSelect Bank
\n6.\tSelect Branch
\n7.\tEnter Bank account
\n8.\tConfirm banking details
\nBANKING DETAILS SUCCESSFULLY ADDED \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
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\n \n Do you have the list of brokers on C-TRADE l can contact? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tABC Stockbrokers (Private) Limited
\n2.\tAkribos
\n3.\tEFE Securities (Private) Limited
\n4.\tFBC Securities (Private) Limited
\n5.\tImara Edwards Securities (Private) Limited
\n6.\tInterhorizon Securities (Private) Limited
\n7.\tInvictus Securities Zimbabwe (Private) Limited
\n8.\tLynton-Edwards Stockbrokers (Private) Limited
\n9.\tMMC Capital (Private) Limited
\n10.\tMorgan and Co
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n Can I post an order without selecting a securities dealer? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

For you to post an order, you should select a specific dealer from a list of registered securities dealers<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n Can I post an order without selecting a securities dealer? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

For you to post an order, you should select a specific dealer from a list of registered securities dealers<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
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\n \n How do I deposit funds using ZIPIT?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDo ZIPIT to the details below
\nACCOUNT NAME: CORPSERVE REGISTERS PVT LIMITED
\nACCOUNT NUMBER: 1117149110
\nBRANCH NAME: CABS PLATINUM
\nBRANCH CODE: 24000
\nSend Proof of payment or screenshot to CTRADE help desk on WhatsApp 0737594405\/0777122537
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to deposit using my card? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tClick deposit.
\n2.\tSelect Option 1 Paynow (Visa, Zimswitch, Telecash, Ecocash)
\n3.\tEnter amount and click make payment (it will direct you to a Paynow page)
\n4.\tEnter email address as GUEST USER
\n5.\tClick log in
\n6.\tSelect ZIMSWITCH (VPAYMENTS)
\n7.\tFill in transaction details (full name and contact number)
\n8.\tClick make payment
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n
\n \n Which Banks are covered under Paynow VPayments<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

\u2022\tCABS
\n\u2022\tCBZ
\n\u2022\tFBC
\n\u2022\tPOSB
\n\u2022\tZB BANK
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to deposit via Ecocash? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tClick deposit
\n2.\tSelect OPTION 2 ECOCASH
\n3.\tEnter Econet Phone Number
\n4.\tEnter Amount
\n5.\tClick Make Deposit
\n6.\tConfirm payment on Ecocash Phone
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
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\n \n How to deposit via Econet USSD? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *727#
\n2.\tEnter PIN
\n3.\tSelect Option 1 \u2013MY FUNDS
\n4.\tSelect DEPOSIT
\n5.\tEnter amount
\n6.\tEnter YES
\n7.\tConfirm payment
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How to buy shares\/ETFs via web portal?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tSelect equities or ETFs Tab
\n2.\tClick buy order from the market watch
\n3.\tSelect Exchange
\n4.\tSelect company
\n5.\tSelect security
\n6.\tEnter quantity
\n7.\tSelect time in force
\n8.\tEnter price
\n9.\tPlace Order
\nYou have successfully placed a buy order\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to sell via web portal?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tSelect equities or ETFs Tab
\n2.\tClick buy order from the market watch
\n3.\tClick sell order
\n4.\tSelect Exchange
\n5.\tSelect company
\n6.\tSelect security
\n7.\tEnter quantity
\n8.\tSelect time in force
\n9.\tEnter price
\n10.\tPlace Order
\nYou have successfully placed a sell order\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to buy via Android? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tSelect equities or ETFs Tab
\n2.\tClick buy order from the market watch
\n3.\tSelect the company you would like to buy from the market watch
\n4.\tClick on Buy
\n5.\tTime in force
\n6.\tEnter quantity
\n7.\tClick post
\n8.\tClick on Post
\nYou have successfully posted a buy order\n
\nOr \n9.\tClick my orders
\n10.\tClick buy
\n11.\tSelect Exchange
\n12.\tSelect company
\n13.\tTime in force
\n14.\tEnter quantity
\n15.\tClick post
\n16.\tClick on Post
\nYou have successfully posted a buy order\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to sell via Android? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tSelect equities or ETFs Tab
\n2.\tClick buy order from the market watch
\n3.\tClick my orders
\n4.\tClick sell
\n5.\tSelect Exchange
\n6.\tSelect company
\n7.\tTime in force
\n8.\tEnter quantity
\n9.\tClick post
\n10.\tSelect Confirm
\nYou have successfully posted a sell order
\n11.\tSelect the company you would like to sell from the market watch
\n12.\tClick on Sell
\n13.\tTime in force
\n14.\tEnter quantity
\n15.\tClick post
\n16.\tClick on Post
\nYou have successfully posted a buy order
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to sell via USSD? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *727#
\n2.\tSelect Option 3 \u2018Trade Shares\u2019
\n3.\tSelect Exchange
\n4.\tSelect Order Type( SELL)
\n5.\tSelect Counter By Alphabet
\n6.\tSelect Company
\n7.\tPress 1 to Continue
\n8.\tEnter Quantity
\n9.\tSelect Broker
\n10.\tConfirm Order\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to buy via USSD? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

1.\tDial *727#
\n2.\tSelect Option 3 \u2018Trade Shares\u2019
\n3.\tSelect Exchange
\n4.\tSelect Order Type (BUY)
\n5.\tSelect Counter by Alphabet
\n6.\tSelect Company
\n7.\tPress 1 to Continue \n8.\tEnter Quantity \n9.\tSelect Broker \nConfirm Order \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n How to know whether there are shares available for me to buy? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

The Market watch on C-TRADE allows you to view the shares available for each counter (ASK VOLUME), the price at which the shares are being sold for (BEST ASK), the share orders by the other buyers (BID VOLUME) and the price at which the other buyer are willing to pay (BEST BID)<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n What is time in force?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

Time in force is a special instruction used when placing a trade to indicate how long an order will remain active before it is executed or expires. These options enable traders to be more specific about the time parameters surrounding a given order.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

\n
\n
\n \n What does these different times in force mean? <\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

\u2022\tDay orders are canceled if the trade does not execute by the close of the trading day. Often times, these are the default order type for many brokerage accounts.
\n\u2022\tGood-Till-Canceled orders will continue to be effective until it executes or is canceled. Some common exceptions to the rule include stock splits, distributions, account inactivity, modified orders, and during quarterly sweeps.
\n\u2022\tImmediate or Cancel Orders-are canceled if the entire order does not execute as soon as it becomes available. Often times, this is used to avoid purchasing shares in multiple blocks at different prices and ensure an entire order executes at a single price.
\n\u2022\tGood Till Day-The GTD (Good-til-Date\/Time) time in force lets you select an expiration date and time up until which an order will continue to work. A day order automatically expires at the end of the regular trading session if it hasn\u2019t been filled
\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][vc_tta_section title=”Account Maintenance” tab_id=”1677587609022-ac7576b9-71fc”]\n

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\n \n Can I edit my banking details and address?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Yes, by answering the security questions before logging in. After logging in click CHANGE STATIC DETAILS<\/b> under My Profile\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Do I get news with regards to the share trading market?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Yes, by clicking the NEWSFEED button on the bottom left side of your screen under My Profile<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n When I withdraw funds where do they go?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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After a withdrawal funds are credited into the account details provided in one\u2019s account within three working days after date of withdrawal<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Can I withdraw funds immediately after selling my shares?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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The trading cycle is T + 3 which means after selling your shares you can be able to withdraw your funds after 3 working days i.e uncleared cash has been cleared. However, you are able to use the uncleared cash to trade.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][vc_tta_section title=”Available instruments” tab_id=”1520937009638-39a59121-c4f61677587377417″]\n

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\n \n What are unit trusts?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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A unit trust is a form of collective investment constituted under a trust deed. A unit trust pools investors\u2019 money into a single fund, which is managed by a fund manager.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What is the investment period for Old Mutual Unit Trusts?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Money market funds \u2013 30 days\nProperty fund \u2013 180 days\nEquity Fund \u2013 30 days\nOld mutual balance fund \u2013 30 days\nOld mutual bond fund \u2013 180 days\nWhat is the notice period for a withdrawal on Old Mutual Unit Trusts?\n14 days\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are C-TRADE Investment clubs?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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A C-TRADE Investment club is group of individuals who meet for the purpose of pooling money and investing.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How do I become a member of an investment club?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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The chairman of the club you want to be in has to invite you.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How does one buy shares in a C-TRADE Investment club?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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The chairman buys the shares for the club<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Can the Chairman withdraw members\u2019 funds?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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No they cannot.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What do I do when I want to exit and Investment Club?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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1.\tIn your club click members.\n2.\tClick exit club on your name.\n3.\tConfirm the exit\n YOU WOULD HAVE SUCCESSFULLY EXITED THE CLUB<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are the benefits of investing as a club?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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1.\tThey create room to invest in high value securities which is a challenge for individual investors.\n2.\tCapital appreciation\/growth \n3.\tLearning from the big elephants in the club.\n4.\tTeach you market discipline.\n5.\tThe returns (or losses) that the club realizes entirely depend on club members and their abilities to choose the right investments for their pooled funds. \n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How different are C-TRADE Investment clubs from Mukando?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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1.\tInvestment clubs operate in a regulated environment.\n2.\tWith investment clubs evert member is entitled to the shareholding of their contribution unlike in mukando where the one given the money has holding for every member.\n3.\tDefault risk is proportionately balanced in C-TRADE investment clubs unlike in a mukando where one person assumes the entire default risk.\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How secure is my investment within an Investment Club?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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The entire market is regulated, thus making investments secure.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are shares?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Buying shares of a listed company represents part-ownership in a business concern. If you buy shares of a listed company, you become a shareholder and become vested with shareholder rights which include voting at the company\u2019s Annual General Meetings.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are unit trust?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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This is a professionally managed pool of funds from a group of investors that share the same investment objectives. These funds are pooled together to buy a diversified portfolio of products (or product mix) on the investments market. Each investor has a proportional stake in the portfolio based on how much money he or she contributed. The word \u201cunit\u201d refers to the portion or part of the Portfolio that is owned by the investor.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are bonds?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Debt instruments are paper or electronic obligations that enable the issuing party to raise funds by promising to repay a lender in accordance with terms of a contract. Types of debt instruments available locally include notes, bonds, and debentures. Semi fixed income instruments like preference shares are also available.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are REITs?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Real estate investment trusts (\u201cREITs\u201d) allow individuals to invest in large-scale, income-producing real estate. A REIT is a company that owns and typically operates income-producing real estate or related assets. These may include office buildings, shopping malls, apartments, hotels, resorts, self-storage facilities, warehouses, and mortgages or loans. Unlike other real estate companies, a REIT does not develop real estate properties to resell them. Instead, a REIT buys and develops properties primarily to operate them as part of its own investment portfolio<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are Futures?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Futures- are derivative financial contracts that obligate parties to buy or sell an asset at a predetermined future date and price. The buyer must purchase or the seller must sell the underlying asset at the set price, regardless of the current market price at the expiration date.\nUnderlying assets include physical commodities and financial instruments. Futures contracts detail the quantity of the underlying asset and are standardized to facilitate trading on a futures exchange. Futures can be used for hedging or trade speculation\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are Options?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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\n

Options - are a type of derivative product that allow investors to speculate on or hedge against the volatility of an underlying stock. Options are divided into call options, which allow buyers to profit if the price of the stock increases, and put options, in which the buyer profits if the price of the stock declines. Investors can also go short an option by selling them to other investors. Shorting (or selling) a call option would therefore mean profiting if the underlying stock declines while selling a put option would mean profiting if the stock increases in value.<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][vc_tta_section title=”C-TRADE FANTASY” tab_id=”1677651511263-0108182c-cef0″]\n

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\n \n What is C-TRADE Fantasy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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\n

An edutainment initiative targeting Zimbabweans, especially the youths with an aim to impart knowledge on investment in securities and create a culture of saving and investing. It further aims to enhance financial management and entrepreneurial skills among the Zimbabwean youth and create a sense of ownership, loyalty and association by reaching out to the youths and by creating a unifying factor.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Benefits of C-TRADE Fantasy<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Investors will benefit \n\u2022\tFinancial literacy;\n\u2022\tInvesting and saving culture\n\u2022\tFinancial freedom\n\u2022\tLearning to invest at zero risk\n\u2022\tInformation symmetry between capital market participants & Investor;\n\u2022\tRedundant manual procedures in booking orders;\n\u2022\tIntroduction of wide array of products in investment and savings\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What are the requirements to participate on C-TRADE Fantasy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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For one to participate in the C-TRADE Fantasy they should satisfy the following conditions\n1.\tMust be above 18 years old\n2.\tHave an ID or a valid passport\n3.\tHave a bank account \n4.\tSmartphone, Laptop or Tablet and Internet connection \nOpen a C-TRADE account\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How does one participate in C-TRADE Fantasy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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To participate in C-TRADE Fantasy one needs to have an account with C-TRADE. If one does not have a C-TRADE account, they are required to download the C-TRADE Mobile app from the play store or access our website ctrade.co.zw and fill in the online forms and upload the required documents which are an ID and Passport size photo.\nExisting account holders can also participate by logging in and clicking on C-TRADE Fantasy. https:\/\/online.ctrade.co.zw\nOnce completed, the participant will be able to build their portfolio.\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n How To Play<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Every participant will be allocated 1 million ZWL in their C-TRADE FANTASY account to invest in equities. \nThe participants can trade equities listed on FINSEC and ZSE. \nAt the end of each month, Portfolio values will be ranked and winners with the highest portfolios will win amazing prizes.\n Finally, at end of the competition in 6 months, the Winners with the Highest portfolio value will win an amount equivalent to their portfolio value\n<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Do I need to have another Application to access the C-TRADE FANTASY?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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\n

No, C-TRADE FANTASY is available on C-TRADE mobile app. Just click on the menu button then click on switch to fantasy then the application will lead you to C-TRADE FANTASY market watch.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Do I need to pay anything to access C-TRADE FANTASY?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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Access to C-TRADE FANTASY is absolutely free. You do not need to pay anything<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Which instruments are available for trading on C-TRADE Fantasy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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\n

At the moment participants can trade all equities listed on FINSEC and ZSE<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n Is it possible to trade on both C-TRADE live and C-TRADE Fantasy?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
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\n

Yes, it is possible the only difference is C-TRADE Live is trading with real money whilst C-TRADE Fantasy trades with virtual money.<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \n What prizes are available?<\/span><\/span>\n <\/a>\n <\/h5>\n <\/div>\n
\n
\n

On a monthly basis winner will win Data and cash. At end of the program, overall winners will win money cash which will be credited into their C-TRADE wallet for live trading<\/p>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n \n[\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

[vc_row el_class=”section-bg-alt”][vc_column offset=”vc_col-md-offset-2 vc_col-md-8″][vc_tta_tabs title_tag=”h6″ section_title_tag=”h6″ style=”modern” color=”green” spacing=”3″ active_section=”1″ el_class=”ot-tabs”][vc_tta_section title=”General FAQs” tab_id=”1520927186706-24e6240e-867e1677587377417″][\/vc_tta_section][vc_tta_section title=”Access to Trading” tab_id=”1677587544621-ffe1bea7-bf28″][\/vc_tta_section][vc_tta_section title=”How To” tab_id=”1677587606861-1e283c06-c8a8″][\/vc_tta_section][vc_tta_section title=”Account Maintenance” tab_id=”1677587609022-ac7576b9-71fc”][\/vc_tta_section][vc_tta_section title=”Available instruments” tab_id=”1520937009638-39a59121-c4f61677587377417″][\/vc_tta_section][vc_tta_section title=”C-TRADE FANTASY” tab_id=”1677651511263-0108182c-cef0″][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-fullwidth.php","meta":{"_mi_skip_tracking":false,"footnotes":""},"class_list":["post-2191","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/pages\/2191","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2191"}],"version-history":[{"count":23,"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/pages\/2191\/revisions"}],"predecessor-version":[{"id":2356,"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=\/wp\/v2\/pages\/2191\/revisions\/2356"}],"wp:attachment":[{"href":"https:\/\/ctrade.co.zw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2191"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}